Active listening is a crucial communication skill that enhances understanding, empathy, and effective interactions in both personal and professional settings. This course provides learners with the tools and techniques necessary to become more attentive and engaged listeners, fostering clearer communication and stronger relationships.
Learning Objectives
Upon completion of this course, participants will be able to:
Understand the Core Principles of Active Listening
Develop Techniques to Improve Listening Skills
Demonstrate Empathy and Non-Verbal Cues in Conversations