Managers need to provide fair and accurate performance appraisals to their employees, but the result is sometimes muddled and stressful. ThePerformance Appraisal Best Practicescourse provides guidance by describing every step in the appraisal process, including preparatory work by the manager and employee, the performance discussion, and how to handle the more difficult topics. The course also addresses the performance appraisal review form and the development plan, as well as the different types of performance review models and the situations in which they are most applicable. In addition, it describes how to mitigate some negative aspects of the process. In short, the course can be used to create a more effective and less stressful performance evaluation process.
Learning Objectives
Upon successful completion of this course, participants will be able to:
Chapter 1
Recognize the advantages and disadvantages of performance appraisals
Specify the various steps that can be taken to mitigate the problems with performance appraisals
Cite the issues that can arise when no performance appraisal system is used
Chapter 2
Recognize the different types of documentation that a manager may review to prepare for a performance appraisal
Recognize the differences between qualitative and quantitative measures of employee performance
Specify the different forms of presentation that can be used in a performance appraisal report
Recognize the characteristics of an ideal meeting place for a performance appraisal
Specify the problems with downplaying the negatives in a performance appraisal
Cite the discussion topics that should be addressed in a performance appraisal
Chapter 3
Recognize the different types of performance review models and their characteristics
Major Topics
The Good and Bad Sides of Performance Appraisals
The Performance Appraisal Process
Performance Review Models
