In order to service customers properly, it is essential to correctly process their orders. In the Order Entry Controls course, we discuss all aspects of the order entry process flow, the forms used, and the controls needed to ensure that order entry activities are properly conducted. The course also addresses systems of internal control, control principles, types of controls, and several related issues.
Learning Objectives
Upon successful completion of this course, participants will be able to:
Recognize the characteristics of a system of internal controls.
Recall the situations in which it is possible to operate with weak controls.
Recognize the best types of controls.
Specify how a continuous controls monitoring system functions.
Recall the process flow within the order entry function.
Recall the types of controls that can be applied to the order entry function.
Major Topics
Order Entry Controls
Fraud Triggers
Order Entry Concepts
Alternative Order Entry Control Systems
Controls Education