In today's dynamic organizational environment, the lack of proper coaching and mentoring can lead to underperformance and disengagement among employees. This course tackles the problem by offering foundational concepts and techniques for creating a robust coaching and mentoring program. It agitates the issue by highlighting common gaps in employee development and how these can impede organizational growth. The solution is presented through detailed coverage of coaching models, effective questioning techniques, feedback mechanisms, and mentoring arrangements. This course is an essential toolkit for anyone looking to foster a culture of continuous improvement and performance enhancement within their organization.
Learning Objectives
Upon completion of this Course, you will be able to:
• Identify the improvement areas targeted by coaching.
• Specify the difference between teaching and coaching.
• Recognize those situations in which coaching may not be accepted within an organization.
• Recall the contents of a coaching session.
• Specify the differences between open and closed questions.
• Identify the methods used to deal with silent employees.
• Recognize the characteristics of successful executive coaches.
• Recall the different types of mistakes that a coach can make during a coaching session.
• Identify the tools that an efficient and effective coach may use.
Major Topics
Coaching
Mentoring
