High-performing leaders and teams often feature great communicators. Ironically, we spend little of our professional time thinking and talking about what great communication looks like. Learn the secrets of high-impact communication; explore effective vs. less effective communication channels; discover the power of giving and receiving professional feedback; the benefits, and curses, of nonverbal communications; and how to make highly impactful presentations.Plus, to reinforce learning, you will actively engage in lively and informative communication-related activities. The webcast was originally broadcast on May 30, 2013. Note: There is a minimum passing rate of 70% for this course.
Learning Objectives
• Identify the elements of high-impact communication.
• Practice speaking and giving/receiving professional feedback.
• Determine how to match communication needs and communication channels.
Major Topics
• Elements of high-impact communications.
• Effective vs. less effective communication channels.
• Giving and receiving feedback.
• Nonverbal communication.
• Impactful presentations
