Some employees need very little of your time, but most employees-even top performers-require regular feedback. However, most managers are not clear about what constitutes useful feedback. Gain clear and practical advice about the elements of productive feedback, knowing when to engage a feedback session, how to be effective interpersonally when discussing difficult topics and how to seek feedback for yourself. The webcast was originally broadcast on May 16, 2016. Note: There is a minimum passing rate of 70% for this course.
Learning Objectives
- Recognize the role of feedback in performance management.
- Identify the characteristics of productive feedback.
- Determine how and when to deliver needed feedback.
Major Topics
- Elements of effective feedback
- Proper feedback delivery
- Successful feedback seeking
