This informative session and panel discussion will equip organizations with a deeper understanding of human behaviors and the significant implications that can be addressed through enhanced experiences and innovative technologies. Additionally, we will discuss the differences between generations to better tailor strategies that resonate with diverse workforce demographics. This session was originally presented and recorded at the CalCPA Members Club Summit, August 2024.
Learning Objectives
• Demonstrate the ability to apply knowledge of human behaviors to enhance organizational experiences and technologies.
• Implement strategies that address the nuances of human behaviors to improve the effectiveness of organizational technologies.
• Utilize insights from the session to apply specific techniques that improve organizational outcomes through better experiences and technologies.
Major Topics
• Understanding behavior in the workplace.
• Leveraging technology to improve engagement.
• Adapting strategies for generational differences.
