Whether you're put on the spot while attending a meeting, presenting a proposal, selling an idea or answering a barrage of questions after a stressful presentation, being able to think on your feet in unexpected situations is a skill worth mastering. In this course, you will learn to take control of the moment, organize your thoughts, respond with confidence and be prepared to handle a difficult situation with diplomacy. Please note that this product will expire either on 06/30/2026 or one year from the date of purchase (whichever occurs first). Educator discounts do not apply to this product.
Learning Objectives
• Learn to adapt to curveballs during meetings and key interactions
• Determine how to use the Pause & Apply CPR framework to any quick-thinking situation
• Identify key responses for difficult questions and comments
Major Topics
• Business meetings
• Pause & Apply CPR framework
• Difficult questions and comments
