Understanding the nuances of workplace protocol facilitates effective interactions within the office as well as at external business functions. In this class you will learn how to cultivate your executive presence as well as how to conduct yourself in a variety of business settings. The work environment extends beyond the walls of the office into client sites, business events, and conferences. You will be provided with the tools to navigate every situation with confidence and grace. Although the workplace is an evolving structure, the general rules of etiquette such as kindness, respect, cooperation, and effective communication have not shifted.
Learning Objectives
- Understand how to cultivate and project an executive presence
- Integrate perception management through appearance, behavior, and communication in the workplace
- Effectively navigate business dining settings and client events
Major Topics
- Projecting a professional presence
- Verbal communication skills to elevate your message
- Mastering non-verbal communication
- Protocol for office settings
- Building trust within the organization and with clients
- Running an impactful meeting
- Adding value as a meeting attendee
- Executive dining etiquette strategies and tips
