As finance professionals we often have dual responsibilities, to use our technical skills and also to exercise our leadership skills to lead a department. But we are often not sufficiently trained in the second, and sometimes most important, skill set. This short program takes an in-depth look at a proven model designed to help us understand both ourselves and other people. In so doing, we gain the skill to lead better, handle problem employees and coworkers, and significantly gain upward mobility within the organization.
Learning Objectives
- Learn how to better understand ourselves and why we act the way we do
- Understand others and their personalities
- See how to better correct an employee
- Know how to assign work for better results
- Understand better ways to get behavior change from employees
- Increase the productivity in your department
Major Topics
- How to analyze others through simple observation
- A proven model to understand and predict behavior
- Why assertiveness is neither good nor bad
- What behaviors to expect from different personality types
- Why do I act like I do?
- Correcting employee issues in a new and better way
